Back to Home

Help & Support

We're here to help you succeed — usually within minutes.

Frequently Asked Questions

6

Click any question to expand the answer.

I paid but the test is not unlocked?

Please wait 30 seconds and refresh the page. If it's still locked, WhatsApp us with your order ID and we'll resolve it within minutes.

My test was auto-submitted unexpectedly?

Auto-submit happens when the timer runs out or you switch tabs 3 times. All answers saved up to that point are counted — your score is accurate.

Can I reattempt a test?

Yes! Every test supports unlimited reattempts. Each attempt is independently scored and your best score is highlighted on the test page.

How does All India Rank work?

After submitting, your score is ranked against every student who attempted the same test. Ranks update in real time as more students attempt.

How do I get a refund?

We offer full refunds within 24 hours of purchase, provided you have not attempted the test. Contact WhatsApp support with your order ID.

My score looks wrong — what do I do?

Each correct answer earns +4 marks and each wrong answer deducts marks as shown on the test page. Skipped questions earn 0. If you believe there's an error, report the specific question from the Solutions page.

🤔

Still need help?

Our team typically responds within 10 minutes on WhatsApp.

WhatsApp Us